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In April 1961, John F. Kennedy had a really unpleasant – but enlightening – experience. The invasion of Cuba by a force of exiles from that unhappy island, which had been hatched and supported by the government of the United States, met disaster at a place called the Bay of Pigs. The event was a…
Read The ArticleI was in a meeting the other day with Jackie Reed, the super-sharp CEO of TS Restaurants (Duke’s Waikiki, Jake’s Del Mar, et al) and she pointed out the trap hidden within the apparent safety of checklists. “When people rely on checklists,” she observed, “they can have a tendency to stop thinking…as if completing the…
Read The ArticleI turned 75 back in May. Three quarters of a century on this planet should prompt one to do some reflecting and it had that effect on me. I remember the first time I could call up memories from 20 years prior. I was 30 at the time and bemused by the fact that I…
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